Evaluated results of businesses implementing ERP
According to data collected by the Panorama consulting group in 2024, the following benefits will be identified by businesses after implementing ERP software.
The table below shows the most typical group of benefits that businesses responded that they could see clearly immediately after successful implementation.
Customer satisfaction
The reason customer satisfaction increases is due to deploying the system on the Cloud platform, making it more flexible and creative, easier to communicate and operate, and provide more interaction with customers.
Linked with CRM systems, a fast, smooth e-commerce system also increases customer satisfaction.
Standardize management
The standardization of management when applying ERP is obvious to most successful projects. Of course, good process owners of the business need to be involved.
Information technology costs
Information technology costs are clearly due to the trend of shifting to the Cloud. Many times, businesses can even hire management services from solution providers without needing to set up a separate IT department.